Route leads by agent skill, availability, language or shift for quick resolution and higher conversions — automatically, across every channel your dealership uses.
Assign leads only to online agents — no leads waiting for someone who isn't there.
Connect customers with agents who speak their language — French, English or Creole.
Route to the right specialist — new cars, pre-owned, aftersales or finance.
Equal distribution across agents — no one overloaded while others sit idle.
Distribute leads across morning, afternoon and evening shifts with no coverage gaps.
New enquiries, returning customers and VIP clients go to the best-fit agent automatically.
Get leads to the right department — sales, service, parts — for accurate, fast responses.
Chain multiple rules — availability + skill + customer type — for the exact logic you need.
Badalytics checks which agents are active in real time and routes new conversations instantly — so no lead ever waits for someone who isn't available.
Learn MoreConnect leads to agents for their specific needs — vehicle type, department or spoken language. Critical for Mauritius dealerships serving French, English and Creole-speaking customers.
Learn MoreSee the exact platform running live at a Mauritian dealership — then we'll map how it works for yours.
Minimum 6-month engagement · Full onboarding included · Mauritius-based support